Privacy policy

Last updated 25/02/2026

This policy explains how we process personal data on this website, in compliance with the GDPR (EU) and Spanish regulations (LOPDGDD), as well as the LSSI-CE for information society services.

1) Data controller

  • NOMACOOL [LEGAL ENTITY NAME] (“Nomacool”)
  • Legal form: [SL / Autónomo / etc.]
  • Tax ID (CIF/NIF): [CIF/NIF]
  • Address: [FULL ADDRESS, SPAIN]
  • Contact: contact@nomacool.es — [PHONE]

2) Data we collect

  • Contact data you provide (name, email, phone, address if needed for the visit).
  • Estimate and appointment data (surface, rooms, service selection, area/zone).
  • Technical data (IP address, device/browser) and essential cookies (language/security).

3) Purposes & legal basis

  • To provide an estimate and manage an appointment request (pre-contractual measures / contract performance).
  • To contact you about your request (legitimate interest and/or consent depending on context).
  • To comply with legal obligations (billing, accounting, consumer protection where applicable).
  • To secure the website and prevent abuse (legitimate interest).

4) Retention

  • We keep data only as long as necessary for the purposes above.
  • Estimate/appointment requests: typically up to 24 months unless a longer period is required by law.

5) Recipients / processors

  • We do not sell personal data.
  • We may share data with providers strictly necessary to operate the service (hosting, email) under GDPR-compliant agreements.
  • Data may be disclosed if legally required by competent authorities.

6) International transfers

  • If any provider processes data outside the EEA, transfers will be protected by appropriate safeguards (e.g., EU Standard Contractual Clauses).

7) Your rights (GDPR)

  • You may request access, rectification, erasure, restriction, portability, or object to processing.
  • You may withdraw consent at any time where processing is based on consent.
  • To exercise your rights: contact@nomacool.es (we may request proof of identity).
  • You may lodge a complaint with the Spanish Data Protection Authority (AEPD): aepd.es

8) Cookies

  • Essential cookies may be used for language preference and security.
  • If analytics/marketing cookies are used, we will request consent via a cookie banner when required.

9) Contact

  • Privacy requests: contact@nomacool.es